Legals | Ease Wellness

CONTENT DISCLAIMER

The content found in this website is for educational purposes only and is not a substitute for professional medical or nutritional advice, diagnosis, or treatment.

We recommend that you always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition, and before undertaking any diet, dietary supplement, exercise or other health program. Ease Wellness Pty Ltd and any associate entities are not responsible for adverse effects resulting from your use of or reliance on any information contained in the contents of the Ease Wellness website.

Ease Wellness (a sub company of Nine Fingers Brew Pty Ltd- ACN 628 494 262)

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Ease Wellness respects your privacy. We are particularly sensitive to privacy issues on the Internet, including our digital applications and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.

Your Consent

By using our site, you consent to our privacy policy.

What information do we collect?

We collect solicited personal information from you when you register on our site, subscribe to our newsletter, purchase an item from us, respond to a survey or fill out a form. When interacting with our website, where appropriate, you may be asked to enter your: name, e-mail address, phone number and other personal information where it is reasonably necessary for one or more of the business’s functions or activities. You may, however, visit our site anonymously or choose to use a pseudonym. Should Ease Wellness receive unsolicited personal information that does not meet the conditions set above, we will destroy the information as soon as practicable but only if it is lawful and reasonable to do so.

Ease Wellness courses are hosted on third-party platforms with their own privacy policies. We recommend that you read the terms of use and privacy policies of those third-party services to understand how they collect, use, and share your personal information with us or other third parties.

Please find their privacy policies here:

https://teachable.com/terms-of-use

https://app.circle.so/terms

What do we use your information for?

Any of the necessary information we collect from you may be used in one of the following ways:

To personalise your experience (your information helps us to better respond to your individual needs).
To address feedback (we may contact you in response to your feedback submitted through our surveys)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information.

How do we protect your information?

All personal information you provide to us is stored in our secure database. Reasonable steps have been implemented in order to protect your personal information from interference, misuse, loss, unauthorised access, modification, and disclosure when you enter, submit, or access your personal information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Payment information

Currency

All prices stated on the current website are denominated and charged in Australian Dollars (AUD) for Australian residents. Prices do not include shipping, which is charged according to delivery location. International customers will be charged in the currency noted on the site prior to completing the purchase. If currency conversion is required, your bank may charge you a fee for this. Please refer to your bank terms and conditions for more information.

GST

When purchasing from Australia or New Zealand, your order will include GST.

How do we protect cardholder data?

All transactions on the website use industry best-practice encryption and security including SSL/TLS. We do not store cardholder data for longer than is necessary to process the payment through our payment gateway, and these details are never stored in our database at any time. Ease Wellness staff, contractors and developers have no access at any time, under any circumstances to any card data entered into the website.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Analytics

The services contained in this section enable Ease Wellness to monitor and analyse web traffic and can be used to keep track of User behaviour. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network. Personal Data collected: Cookie and Usage Data. Place of processing: USA – Privacy Policy – Opt Out.

Opting Out and Unsubscribing

If at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email. You may also choose to contact us using the contact information provided under the section ‘Contact’.

Personal Details

We take all reasonable steps to ensure your personal details are up to date, correct, and complete. At any time, you have the right to:

Review the personal information you have supplied us
Request that your personal information may not be used to contact you
Request that your personal information be removed from any solicited list used by us
Request that your personal information be deleted from our records
To opt out of being contacted by us

Correction of personal information

You may, at any time, request access to the personal information, which we hold about you by sending an email to hello@katherineanderson.com.au.
We will respond to such request within a reasonable time of it being received by us, without any charge to you. We will take such steps as are reasonable to correct information to ensure that it is accurate, up to date, complete, relevant and not misleading.

Changes to our Privacy Policy

Ease Wellness Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy, need to update your personal details or would like further information, please contact us by any of the following means during business hours Monday to Friday:

http://www.easewellness.com.au/contact

E: hello@katherineanderson.com.au

P: +61 404252692

Making a Complaint

If you wish to make a complaint, you should contact us by email, or telephone at the details above. We will take such steps as are reasonable to investigate complaints, within a reasonable time of such complaint being received by us. We will give you a written notice of the investigations, which have been carried out, and the outcome of your complaint.

Disclaimer

The information contained in the website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the drlibby.com website for diagnosing or treating a health problem or disease. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration unless specifically stated.

Events

Any information, statements and/or the provision of resources or products during Ease Wellness events are not intended to diagnose, treat, cure or prevent any disease or health condition. They are not a substitute for proper medical advice, and must not be relied upon in this way. Always consult a qualified health practitioner for individualised advice before using any of the information or products provided at an event for yourself or your family or friends.

Refund Policy - events

Ease Wellness virtual/online events

Please note we don’t offer refunds or credits for our virtual events. You are welcome to transfer your ticket to someone else – please advise us of this so we can update our records.

You are not permitted to record the online event – whether for distribution or personal use. To do so without permission would be a breach of Ease Wellness’s intellectual property and copyright and action may be taken in this regard.

If a virtual event cannot be conducted at the planned date and time, due to circumstances beyond our control, a reasonable alternative will be provided which may include, but is not limited to, a new date or time. Attendees will be notified as early as possible in the unlikely event that this occurs.

Force Majeure

Ease Wellness Pty Ltd shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, quarantine, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.

Photography & Video Recording

By purchasing a ticket to one of our events you consent to us using your image and/or likeness in any photography or video recordings we create, unless otherwise advised by you. These recordings may be used for promotional purposes or otherwise at anytime in the future. Photographic, video or audio recording equipment for any purpose other than private non-commercial purposes is not permitted by any attendee of any event – whether live or virtual. Accreditation must be acquired and approved by the Ease Wellness Team, prior to the event, should you wish to make any such recordings.

Comments, feedback, testimonials

If you provide us with comments, feedback or testimonials, whether written, verbal or otherwise, you consent to us using this information and or likeness in our marketing collateral. Please note we will not identify you by name unless you have given us permission to do so. Should you wish to revoke any information you have provided us please advise us by contacting mail@drlibby.com and we will remove reference to your remarks in any future collateral.

Ease Wellness Clinic Appointments

We understand that sometimes it is necessary for you to change your appointment.
You have the option to cancel or reschedule your booking at any time up until 24 hours prior to your consult.
If you do not cancel or reschedule your booking within 48 hours of your appointment 100% of the consultation fee will be charged.

You are responsible for recording your appointment in your diary and calculating your local time conversion.

Please note: all consultation appointments at the Ease Wellness clinic are booked in Australian time, charged in AUD and include GST.

Ease Wellness Products

Customs & Duties

For any orders shipped outside of Australia the customer is the importer of the product and will be responsible for all customs import duties and any associated taxes.

Books

Physical books

Delivery times

All books are purchased via an affiliate link through Amazon.

Your tracking details will be sent by email following the confirmation of your order.

Refund policy

Refunds are available through Amazon only. Please see amazon T's & C's for further detail.

Please keep a copy of your receipt as proof of purchase. Please ensure your shipping address is correct, as we’re unable to redirect orders. Orders will be processed within 48 hours of receiving them, unless otherwise specified at time of purchase.

eBooks

Ebooks are only available for download as an ePub or Mobi file. A download link for these files will be emailed to you immediately after your purchase is completed, unless otherwise specified at time of purchase. The eBook files can only be opened with an eBook reader program or with an iPad, Kindle, or eBook reading device. These files cannot be printed.

Refund policy

Please choose eBooks carefully before completing your order, as no refunds, credits or transfers are available for eBook purchases.

Audio books

Audio books are only available for download as an MP3 or M4B file. A download link for these files will be emailed to you immediately after your purchase is completed, unless otherwise specified at time of purchase.

Refund policy

Please choose audio books carefully before completing your order, as no refunds, credits or transfers are available for audio book purchases.

Courses

The contents of online courses are for informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you have regarding a medical condition, and before undertaking any diet, dietary supplement, exercise, or other health program. The Ease Wellness and its associates, contractors and employees are not responsible for adverse effects resulting from your use or reliance on any information contained in any course.

Refund policy

Please choose online courses carefully before completing your order, as no refunds, credits or transfers are available for online course purchases and enrolments.

Audio products

Refund policy

Please choose audio products carefully before completing your order, no refunds, credits are transfers are available for audio product purchases.

Terms and conditions of competitions

General

The promoter is: Ease Wellness, whose registered office is at 1a/1 Morris Street, Summer Hill, NSW 2130
Employees of Ease Wellness or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.
There is no entry fee and no purchase necessary to enter this competition.
This competition is open to all persons residing in New Zealand or Australia and over the age of 15 years.
Route to entry for the competition and details of how to enter will be advised in the promotional material for the relevant competition
Closing date for entry will be advised in the promotional material for the relevant competition. After this date the no further entries to the competition will be permitted.
No responsibility can be accepted for entries not received for whatever reason.

Prizes & winning

The rules of any competition and the prize for each winner will be advised in the promotional material for that competition
The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
Winners will be chosen at random by a software and verified by Promoter and or its agents.
The winner will be notified by email within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
The promoter will notify the winner when the prize will be sent.
The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions. The competition and these terms and conditions will be governed by New Zealand law and any disputes will be subject to the exclusive jurisdiction of the courts of New Zealand.

Publicity

If you provide us with an email address you consent to us sending you emails for promotional purposes, note that you do have the option to unsubscribe from these emails at any time.
The winner agrees to the use of his/her name in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current New Zealand data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
Entry into the competition will be deemed as acceptance of these terms and conditions.
This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Ease Wellness Pty Ltd and not to any other party.

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